Vehicle service agreements are one of the best features in your sales arsenal, rather than something you struggle too tack on to finish a deal. Why? The answer is simple. Service is what keeps a car running! Every car will need routine maintenance and periodic, and, emergency service for any ...
The world of dealership compliance is often tricky. Sales staff are not always familiar with new laws or they forget the details. Violating laws and regulations can cost a dealership owner thousands of dollars. By law, every dealership must work with a compliance officer. To get the most out of ...
Do your customers ask about dealership compliance and expect your sales staff to produce training certificates? Probably not, but that doesn’t mean they aren’t thinking about it. According to a March 2016 survey conducted by the Total Dealer Compliance (TDC) organization, 73% of consumers feel more ...
Dealerships are missing out on huge revenue. Customers are interested in buying vehicle service agreements, but are walking out of the door unsatisfied. Dealers don't even know they missed a sale. Below are 4 tips on promoting vehicle service agreements.
Yes, it could. When you own a business, there are a few things that you can skimp on- the cheap coffee for the waiting room, the discount receptionist desk, and even the low-quality paper that you use in your copier. One thing you should never be stingy with is training. It is important that your ...
The sales team of a dealership is the primary connection between the customer and the location. This means that the sales team needs to be educated on all that is being offered and all that needs to be disclosed to the customer. Mandatory automotive F&I training can take care of this in its ...
Dealership compliance has been in the news a lot lately, but there is still much you may not know when it comes to training. We've got four facts that may help in building your trust with Vanguard's dealership team.
There are so many different dealership compliance laws -- and there seem to be new ones every day -- that it may feel overwhelming to try to keep up with all of them. However, as much of a pain it may be to try to keep up with all the dealership compliance laws, it's an absolute necessity in order ...
There are more than a few people who wonder about the necessity of vehicle service agreements, so in this blog post, we're going to discuss what it is and why it's necessary for your customers. Many of your customers may be wondering if it's important to get...and you need to tell them why they ...
Automotive dealership compliance is a vast topic, yet integral to running a successful dealership. While it may be impossible to commit all of the regulations, laws, and rules to memory, it's important to have quick access to compliance resources. The most efficient resource for an automotive ...