The Road to ROI with F&I

Motivating Your Dealership Team Post-Pandemic

Posted by Vanguard Dealer Services on Dec 28, 2020 9:15:00 AM

Having the right team in a business is a sure path to success in any industry.   If you run a dealership, you may have noticed a decline in staff motivation. This is natural, especially post-pandemic. Business has gone down for several industries. And everyone is holding tightly to what is left of their minds.  

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Topics: Dealership Employees, Sales Motivation

The Importance of Encouraging and Keeping Your Dealership Sales Team Motivated

Posted by Vanguard Dealer Services on Nov 2, 2020 12:08:29 PM

A motivated sales force operates like one cohesive unit; all parts pull together to be effective, productive, and successful in achieving goals.  On an individual level, motivation is tied up in our essential nature as humans to strive for excellence, personal growth, and a sense of purpose.  Being motivated is linked to creativity, better relationships, and job satisfaction.  Without motivation, we see a decline in wellbeing and an unwillingness to productively take on new challenges.

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Topics: Dealership Employees, Sales Motivation

Customer Service at an Auto Dealership: Evaluating Your Presentations

Posted by Vanguard Dealer Services on Mar 6, 2019 3:32:14 PM

As the owner of an auto dealership, how long have you relied on insiders to give opinions about your team's customer service techniques? It's not always a smart idea to depend on internal analysis since bias is always apt to creep in.

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Topics: Dealership Employees, Positive Attitude

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