Our industry has undergone more of a transformation over the past few years that it had in the past few decades. This is thanks in great part to the recent Covid-19 pandemic, a historic world-changing event from which we are now just months removed. As the globe struggled to navigate this ...

In a competitive marketplace where customer satisfaction is crucial, auto dealerships must evolve to stay ahead. A key strategy to solve this leadership challenge is unifying your Sales, Finance and Insurance (F&I), and Service Departments. This not only increases overall efficiency but also ...

The Importance of a Solid Foundation Just as you wouldn't dream of constructing your dream house without a firm foundation, establishing a consistent F&I process forms the bedrock for building your successful F&I house. This process begins with meticulous, proper preparation and the ...

Ask Yourself These Four Crucial Questions: Do I Take Ownership of My Department? As a finance manager, are you actively training your salespeople on F&I products? Are they familiar with the benefits these products provide to customers? Are they consistently endorsing service contracts, ...

Back to Basics: The Imperative of Training in Automotive Dealership Sales In an ever-evolving landscape, automotive dealership sales and F&I sales teams must continuously adapt quickly to thrive. However, one enduring truth remains: our success is rooted in mastering the basics. The retail ...

If you want to sell more vehicles, and more F&I products, take control of your department!

There is a definitive coming of age happening across the Recreational Vehicle (“RV”) industry. The RV market in 2023 is strong with continuous overall shipment and sales growth. RVing is hugely popular among US consumers, with over 11% of US households owning an RV. It’s also becoming increasingly ...

Whether your dealership is thriving or facing challenges in closing more deals, it's always beneficial to review and enhance your Finance & Insurance (F&I) Department processes. The following recommendations can help your dealership refine and streamline the buying experience for each ...

The F&I department can be the lifeblood of any dealership. This department’s responsibilities often include discussing dealer financing options, managing the associated paperwork/agreements, or offering optional add-on products like extended warranties to ensure a comprehensive buying ...

While running a dealership is a lucrative venture, it's not without its challenges. Whether it's supply chain delays or evolving customer needs, how you address these challenges is vital for the success of your company.