How does your company meet its dealership compliance? Are you meeting the best market practices and trends? Dealerships need to stay compliant with the latest state and federal regulations. Here are ways a dealership can meet compliance to ensure its success.
Topics: dealership compliance, F&I Compliance, dealership best practices
It's a fact that happy customers spend more than unsatisfied customers and tend to come back. It only makes sense to better the customer experience as a marketing technique.
Customers often describe the F&I process as their least favorite when it comes to buying a car. Here are four ways to improve the F&I Process at your dealership.
Topics: F&I, dealership best practices, F&I Process
Satisfied customers spend a lot compared to unsatisfied customers. Therefore, the easiest way to increase sales is by increasing your customers' satisfaction. Business entities are looking for ways to improve their sales processes and customer experience.
Topics: F&I Managers, dealership best practices, F&I Process
The global automotive industry has been hit hard by the Covid-19 pandemic. Considering that it can cost up to five times more to acquire a new customer than to keep an existing one, it is important that dealerships do everything they can to turn first-time customers into lifelong clients. Keeping customers that you have won over will save you money and help to take your dealership to the next level. So, what can you do to maximize the value of each customer?
Topics: Dealership Customers, Customer Retention, dealership best practices
As an automotive dealer in the US, you must be conversant with consumer protection regulations, federal and state laws. The Federal Consumer Leasing Act, Truth in Lending Act, Fair Credit Reporting Act, and Gramm-Leach-Bliley Act are but a few examples. Any breach of these legislations will see you face heavy penalties and steep fines.
Topics: Auto Dealer Compliance Fines, Automotive dealership compliance, dealership best practices
Satisfied customers spend a lot compared to unsatisfied customers. Therefore, the easiest way to increase sales is by increasing your customers' satisfaction. Business entities are looking for ways to improve their sales processes and customer experience.
Topics: F&I Business Manager, dealership best practices, F&I Process
COVID-19 has disrupted many social norms that we used to take for granted. However, now we are beginning to see light at the end of the tunnel. Now that many states are allowing for the reopening of showrooms as well as sales departments and other key areas of a dealership, many dealerships will need to have clear rules and regulations for both staff and customers to ensure that the environment is safe to visit.
Topics: Post Pandemic, dealership best practices