Auto dealers across the nation are grappling with a significant challenge—shrinking used car inventories. Several factors have led to this situation, including the COVID-19 pandemic's impact on the auto market, where fewer leases were signed over the last several years. Many people are also holding ...

When you’ve spent as many years as I have in the automotive industry trenches, you learn one simple truth: success in this business isn’t just about having the right inventory on the lot—it’s also about having the right processes, people, and partnerships in place. One crucial aspect of this is ...

Integrating Non-Traditional F&I Products: A Strategic Advantage In the competitive and ever-evolving landscape of the automotive industry, dealerships must constantly seek innovative ways to enhance profitability while simultaneously improving customer satisfaction. Traditionally, F&I ...

Navigating the complexities of reinsurance and wealth management can be overwhelming, especially when your primary focus as a dealer is ensuring that your F&I products align seamlessly with your financial objectives. The decisions you make regarding these products directly influence the ...

Bringing the limited warranty business in-house offers dealers numerous advantages, ranging from financial benefits to enhanced customer satisfaction. By implementing and managing your own limited warranty and having an administrator adjudicate claims, you gain complete control over the process. ...

Lou Holtz, the Hall of Fame college football coach, once said, “Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it.” As we approach 2025-2026, having a clear vision for your F&I department's goals is ...

In the midst of fierce competition, utilizing every available tool to enhance the value perception of a vehicle can significantly impact auto sales success and customer satisfaction. One overlooked and underutilized asset in this endeavor is the Monroney label—the detailed sticker on new vehicles ...

Training Your Salespeople on F&I Products In today's competitive automotive industry, dealership success hinges on more than just selling cars. It's about delivering a comprehensive, welcoming experience that encompasses every aspect of the customer's journey, including F&I products. ...

Walk through any car dealership showroom in the United States, and you’ll undoubtedly hear a few common words: price, payment, lease, cash, finance, test drive, and warranty. You’ll also hear the inevitable "I have to think about it," and, if you’re bold enough to follow the employees afterward, ...

Navigating Unpredictable Storms Over the past few years, American businesses of all shapes and sizes found themselves at the helm of an unfamiliar ship, steering through a sea filled with daunting challenges. Our automotive industry, a cornerstone of the U.S. economy, was certainly not immune to ...