Why Enforcement Matters Many dealerships across the country confidently assert they have a sales process. However, a more critical question is, "Do all of your team members follow the sales process?" The answer to this is often a resounding no.
Profit Participation Programs have advantages for the dealer, their families, and dealership employees. There are several types of participation programs available, and it’s a matter of understanding these options and making a choice as to what works best for you.
Dealers are currently navigating through a state of high demand for used vehicles and what it means to the franchise owners. This recent inventory shortage is driven by a number of factors including the chips that have been delayed, other parts and materials that aren’t being produced or delivered, ...
These are fast, changing times for dealerships. Profit margins in recent years have evolved from a model that generates a profit from selling cars to profitability from financing, incentives, F&I sales, and customer retention through the service drive. An industry that once roared with only ...
The Occupational Safety and Health Administration (OSHA) is a federal agency responsible for setting and enforcing workplace safety standards. These regulations apply directly to car dealerships and automotive repair shops and are necessary for preventing accidents and injuries. OSHA compliance, ...
In today's competitive market, embracing innovative recruitment strategies can greatly enhance a dealership's ability to attract top talent and maximize return on investment in their hiring processes. Below are four cutting-edge strategies for auto dealers to consider to improve their recruitment ...
In any customer-facing industry, interactions with upset or angry customers are inevitable. This holds true for dealerships as well. Both employees and managers must develop the skills necessary to manage these challenging situations effectively. Successfully addressing an angry customer's concerns ...
As a sales manager or director, motivating your sales employees is imperative for sustained success in an increasingly competitive automotive dealership marketplace. Recent studies estimate that engaged and motivated employees translate to 21% more profitability for the company and a 59% reduction ...
Finance & Insurance (F&I) training sessions are essential for any dealership aiming to excel in both customer satisfaction, profitability, and employee retention. These specialized programs are designed to equip your sales team with the expertise needed to manage the complex aspects of ...
Whether your dealership is thriving or facing challenges in closing more deals, it's always beneficial to review and enhance your Finance & Insurance (F&I) Department processes. The following recommendations can help your dealership refine and streamline the buying experience for each ...
