The Road to ROI with F&I

Rev Up Your Sales with Strategies to Stand Out in a Competitive Market

Posted by Vanguard Dealer Services on Mar 27, 2023 9:42:00 AM

As the supply chain finally begins to flow, the rising interest rates continue to warrant increased pricing, taking its toll on auto dealerships. The good news is there seems to be a green light at the end of 2023. Now, more than ever, it's crucial to implement strategies for boosting your dealership's image to increase sales in a competitive market.

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Topics: Dealership Customers, Dealership Sales, Dealership Strategy

How to Prepare for When Car Sales Get Back to Normal

Posted by Vanguard Dealer Services on Dec 12, 2022 8:08:00 AM

The massive disruptions associated with COVID-19 made many industries, especially automotive dealerships, wonder if supply chains, consumer demand, and essentially everything else associated with running a business would ever get back to normal. 

For dealerships, in particular, the attractive interest rates (sometimes 0%) brought buyers to showrooms in droves. With all the demand driven by low-interest rates and low inventory, sales managers and team members enjoyed an upper hand in negotiations with buyers. 

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Topics: Dealership Solutions, Sales Motivation, Dealership Sales

3 Ways to Increase Customer Retention at Your Dealership

Posted by Vanguard Dealer Services on Aug 22, 2022 9:30:00 AM

As with any business, retaining existing customers is much easier- and more cost-effective- than attempting to gain new customers. This fact remains true for your automobile dealership. That’s why every customer interaction should be approached with the intention of retaining their business for the future. How pleasant a customer’s experience with your dealership is can mean the difference between one successful sale and multiple successful sales. These are three of the simplest ways to increase customer retention at your car dealership.

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Topics: Dealership Customers, Dealership Sales, Customer Retention

On Speaking Terms: The Sales Desk, F&I, and You

Posted by Vanguard Dealer Services on Aug 31, 2020 9:30:00 AM

Every word shared between salespeople, sales managers and the F&I Department carries with it the power to affect the bottom line. Details are crucial and as one sales manager once wisely suggested to his salesperson, "Land the plane!" 

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Topics: F&I, F&I Specialist, Communication, Dealership Sales, F&I Business Manager

A Process with Clear Communication is Key Between F&I and Sales

Posted by Vanguard Dealer Services on Jul 20, 2020 9:30:00 AM

While the ignition is the key to starting a vehicle, the sales desk is the key to approaching and earning a customer's trust. It's that trust that helps customers feel confident to commit to purchasing a vehicle. Beyond the commitment to purchase a vehicle, a customer's journey within your dealership is only just beginning.

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Topics: F&I, F&I Managers, F&I Specialist, Sales Motivation, Dealership Sales

Ensuring Clear Communication Between the Sales Desk and F&I Department

Posted by Vanguard Dealer Services on Feb 10, 2020 9:30:00 AM

In order for dealerships to be set up for success, it is important that the Sales Desk and F&I Department are clearly communicating. The two teams might work separately but maintaining a good partnership will be key to maximizing profit and supporting a better customer buying experience. Here are some ways to ensure there is clear communication between both teams.

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Topics: Communication, Dealership Sales, F&I Business Manager

It's Time to Accelerate Your Sales and F&I Process

Posted by Vanguard Dealer Services on Sep 23, 2019 8:30:00 AM

Customers may love your people, service, and cars, but you'd be hard pressed to find anyone who enjoys the hours long process of completing a purchase at the dealership.

Speeding things up makes good sense as there's a mutual benefit; the more efficiently you can lead customers through sales and F&I, the bigger boost to your business and to the number of satisfied car buyers.

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Topics: F&I Profits, Dealership Sales

3 Ways to Improve Sales in the Service Drive at a Dealership

Posted by Vanguard Dealer Services on Jul 15, 2019 8:41:00 AM

The service drive at your dealership is not only a chance for customers to see your staff's professionalism, expertise, and friendliness, but can also be a wonderful sales opportunity. How can you improve sales in your service drive? Here are 3 suggestions that can help:

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Topics: Service Drive, Sales Motivation, Dealership Sales

Prepare your Dealership for the 4th of July Weekend!

Posted by Vanguard Dealer Services on Jun 17, 2019 1:19:47 PM

Can you believe it’s almost July already! The summer has just begun but it’ll fly by before you know it. That’s why you’ll want to ready your dealership staff before the 4th of July weekend hits. Here are a few tips to ensure that your Independence Day weekend goes smoothly.

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Topics: Dealership Profits, Dealership Solutions, Social Media, Dealership Sales, 4th of July

Top 4 Ways to Motivate Your Dealership Sales Team

Posted by Vanguard Dealer Services on May 28, 2019 10:17:00 AM

Your sales team is the most important part of your dealership, they are what will set you apart from the other dealerships in the area. Keeping your sales team energetic and motivated is integral to your success. How can you keep them feeling enthusiastic even when times are tough? We want to share some of the most important ways you can positively impact your sales team.

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Topics: training, Positive Attitude, Customer Service, Sales Motivation, Dealership Sales

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