The Road to ROI with F&I

Reinvent the Car Buying Experience with a Digital Shift

Posted by Vanguard Dealer Services on May 15, 2023 10:07:00 AM

As digital technologies become more widespread in today's car buying experiences, the days of flashy brick-and-motor showrooms are soon becoming a thing of the past. Online ordering tools are now debuting into the automotive industry space to help streamline the customer experience (CX) process and mitigate cart abandonment. Here's how car dealerships can leverage technology to stay connected to their target audience for an enhanced car buying experience.

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Topics: Dealership Customers, Dealership Online Sales, Digital Retailing

5 Signs That Direct to Consumer Model Could Be a Reality

Posted by Vanguard Dealer Services on Dec 19, 2022 9:16:00 AM

It's no secret that the current state of the automotive industry is in flux. Manufacturers are looking for ways to cut costs and increase profits, and one of the methods they're exploring is going direct to consumers. While this model has been around for a while, it's never been more viable than it is now. Here are five signs that the Direct to Consumer model could be a reality for you.

 

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Topics: Dealership Solutions, Digital Retailing, Direct to Consumer

Four Ways Digital Retailing Helps You Reach Customers [When They Can't Come to You]

Posted by Vanguard Dealer Services on Oct 5, 2020 9:30:00 AM

Going digital in auto dealerships has become more of a priority with COVID-19 wreaking havoc on customer’s willingness to venture to a dealership and/or allowing customers on-site. As a result, having to offer retailing through online means is becoming a new norm.

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Topics: Customer Service, Dealership Customers, Digital Retailing

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