The Road to ROI with F&I

Every business’s success, including that of your automobile dealership, greatly depends on its team members- a business is only as successful as its staff. No matter how effective the management is, it is the employees who make or break a business. They are the company’s lifeblood who carry out your mission and interact with customers to generate revenue and strengthen your brand.

The ultimate goal of every business, including dealerships, is to convert leads into sales. An F&I business manager is usually the last stop before a customer makes any purchase in your dealership. The sales department hands over potential clients to these individuals to complete the deal.

For any business operation, hiring is a costly process. Putting effort and time to attract, hire, and retain the right team members will prove to be the best return on investment dealerships to make in today's tech-savvy world. 

The two most important aspects to think about when purchasing a motor vehicle is how you will finance it and how you will insure it. The F&I Business Manager comes in handy when your customers have decided to purchase a certain car. They are the person customers are handed to by the sales department, and their responsibility is explaining to them the available financing options and how each works.  The characters of the Business Manager, therefore, determine whether a deal will go through or fall through at the last minute. Here are the qualities which make an excellent F&I Business Manager.

When it comes to hiring within a dealership, finding someone brand new to your company isn’t the only way to go. You might find better candidates with the current staff in your dealership. Here are a few reasons why promoting from within your dealership might be a better way to “hire”.