Lou Holtz, the Hall of Fame college football coach, once said, “Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it.” As we approach 2025-2026, having a clear vision for your F&I department's goals is ...

If you want to sell more vehicles, and more F&I products, take control of your department!

F&I managers play a vital role in the day to day running of many dealerships. Whether they are leading salespeople or negotiating with lenders, F&I Managers can impact the bottom line significantly.

As a business manager, you must thoroughly understand the sales process, customer interactions, and team performance. Observing actual transactions is one effective way to gain this understanding. Observing deals can provide valuable insights into your sales process's strengths and weaknesses, ...

As a finance and insurance (F&I) manager, you must establish a solid track record of performance in your field. Being an F&I manager requires you to adhere to complex regulations, where it is integral to avoid any compliance setback.

The success of any organization is built on clear communication. In the automobile dealership, communication between the F&I department and the sales desk can make or break the company. The two teams must work separately, but as a team through clear communication. Here are a few tips on how to ...

Satisfied customers spend a lot compared to unsatisfied customers. Therefore, the easiest way to increase sales is by increasing your customers' satisfaction. Business entities are looking for ways to improve their sales processes and customer experience.

The finance and insurance (F&I) department plays a very important role in building the revenue streams of an automotive dealership. This department is tasked with the responsibility of directly engaging clients to strike deals and improving customer experience in the process.

Employee engagement goes a long way in building a successful dealership. The best way to engage your workers is through continuous encouragement and motivation. As a dealership decision maker, you are tasked with developing plans that will keep your employees engaged at all times to achieve the set ...

When you look at all the successful businesses out there, the common thing among them is that they have employees who are highly motivated and dedicated to their work.