The F&I department can be the lifeblood of any dealership. This department’s responsibilities often include discussing dealer financing options, managing the associated paperwork/agreements, or offering optional add-on products like extended warranties to ensure a comprehensive buying ...

While running a dealership is a lucrative venture, it's not without its challenges. Whether it's supply chain delays or evolving customer needs, how you address these challenges is vital for the success of your company.

As a car dealer, you probably know that the F&I (Finance and Insurance) process is a crucial part of any car dealership. The process involves customers finalizing their purchase and adhering to financing terms and insurance agreement options. But anything can go wrong in any business deal, so ...

The Finance & Insurance (F&I) process is a critical part of the car-buying experience, and it can make or break a deal. If the process is too long or complicated, buyers may walk away. But if it's smooth and efficient, it can help to close the deal and increase profits.

As a business manager, you must thoroughly understand the sales process, customer interactions, and team performance. Observing actual transactions is one effective way to gain this understanding. Observing deals can provide valuable insights into your sales process's strengths and weaknesses, ...

As a finance and insurance (F&I) manager, you must establish a solid track record of performance in your field. Being an F&I manager requires you to adhere to complex regulations, where it is integral to avoid any compliance setback.

In every business, quality of service is important for customer retention. When you provide excellent customer experiences, your automobile dealership can prosper. You can grow your dealership by improving the Finance and Insurance departments (F&I). According to the National Automobile ...

The success of any organization is built on clear communication. In the automobile dealership, communication between the F&I department and the sales desk can make or break the company. The two teams must work separately, but as a team through clear communication. Here are a few tips on how to ...

With the increased accessibility of information on the internet, car shoppers already know what they want as soon as they enter the car dealership. They expect to spend their time at the dealership effectively and productively. Unfortunately, this is not the case. Half of all the car buyers have ...

It's a fact that happy customers spend more than unsatisfied customers and tend to come back. It only makes sense to better the customer experience as a marketing technique. Customers often describe the F&I process as their least favorite when it comes to buying a car. Here are four ways to ...