Improving employee engagement has a direct impact on employee performance. There is a clear, direct link between engagement and contribution that has a real effect on a business’ bottom line. To deliver outstanding business results we need engaged employees now more than ever. Engaged employees are ...

Every dealership needs to see an increase in profits at the close of every financial year. For that reason, most business owners spend a large portion of their budget on promotions and campaigns to attract more first-time customers, as part of the strategy to sell more cars and increase revenue. ...

In today's competitive market, embracing innovative recruitment strategies can greatly enhance a dealership's ability to attract top talent and maximize return on investment in their hiring processes. Below are four cutting-edge strategies for auto dealers to consider to improve their recruitment ...

As a sales manager or director, motivating your sales employees is imperative for sustained success in an increasingly competitive automotive dealership marketplace. Recent studies estimate that engaged and motivated employees translate to 21% more profitability for the company and a 59% reduction ...

Finance & Insurance (F&I) training sessions are essential for any dealership aiming to excel in both customer satisfaction, profitability, and employee retention. These specialized programs are designed to equip your sales team with the expertise needed to manage the complex aspects of ...

Have you ever found yourself captivated by a salesperson whose confidence seemed to effortlessly guide your decision-making, gently nudging you towards a purchase? It's a scenario we've all encountered, where charm converges with conviction, leaving an enduring impression. So, what is the secret ...

When your Finance & Insurance Specialist takes a vacation or misses a day, a dealership can be looking at a huge hole in operations. F&I Specialists are the linchpin in your financing and credit review. They stabilize transactions and ensure both dealership and customer walk away happy.

F&I managers play a vital role in the day to day running of many dealerships. Whether they are leading salespeople or negotiating with lenders, F&I Managers can impact the bottom line significantly.

In a digital-first world, automotive dealerships need a strong online presence. They need to leverage social media to engage customers and increase sales. However, growing that online identity takes resources.

In the dynamic and fast-paced environment of a dealership, effective internal communication serves as the backbone of a well-functioning and customer-centric organization. Communication affects various aspects of dealership operations, ultimately influencing the customer experience. This article ...