According to an article in Money, out of the 10,000 respondents to an Accenture survey, 75%, if given the choice of coming into the dealership to purchase a car or doing it online, would take the internet route. Although the study didn't specifically delve into the reasons for this, a smaller ...

Today's auto dealerships are evolving as customers demand a more seamless and interactive experience. They are fairly vocal in saying that they prefer to handle their entire transaction with the same person or set of people from start to finish. Some industry "experts" are even calling for doing ...

Find out why automotive management training is not your typical sales training

Have you ever met a really successful salesperson, perhaps you were even on the other end as the purchaser? Remember that confidence in their smile, that look of certainty in their eyes? It wasn't an arrogance, but just that - confidence. It was as if you were almost obligated to buy because their ...

A new automobile is a serious investment for customers and dealerships alike, with legal rights and responsibilities. Do your dealers have the knowledge they need to know in order to close the deal and ensure that customers drive away satisfied and covered? You invest in sales training, you take ...

When it comes to purchasing a vehicle, today's automotive customers are more sophisticated than ever before. Thanks in part to the internet, mobile apps, and a much more competitive industry, most customers walk into dealerships with more leverage than they ever had before.

When you don't take the sale of vehicle service agreements seriously, you're missing out on a lot of money. Unfortunately, if you're like most dealerships, when a customer calls asking about an extended warranty they're directed to voice mail. About 80% of the time these phone calls are never ...

Running a car dealership isn't always the easiest thing. There are so many things to consider and so many things to do. Only the most determined find themselves succeeding in this tough line of work. This is why those of us who want to own a car dealership need somewhere to learn.

Your salesmen provide the most important interaction and representation of your dealership to customers. Providing consistent automotive management training will allow your dealership and sales staff to stand out from the competition and increase client retention and sales.

Vehicle service agreements provide secure protection when purchasing an asset as costly as an automobile. They protect car owners when an expensive repair might be more than their budget allows. Here are four examples of who can benefit from vehicle service agreements.