We're continuing our strategies for building customer retention and loyalty. Use these strategies in your efforts to build your customer base.

Customer retention is key to the success of any dealership. Keeping customers returning to your store is key to creating a successful business. With that in mind, here are some strategies you can use to build customer loyalty at your dealership.

As a finance and insurance (F&I) manager, you must establish a solid track record of performance in your field. Being an F&I manager requires you to adhere to complex regulations, where it is integral to avoid any compliance setback.

How does your team stay motivated? Is it challenging to get your sales teams going and focus on the next goal? Do you need some new ideas that will motivate your sales force? We have great information on how to keep your employees happy and moving forward. Check out our post on how to create ...

You might be surprised to learn just how much technology is in your car. From voice-activated commands to built-in navigation, today's cars are packed with features that make life easier. In this article, we'll explore five shocking facts about technology in your car.

It's no secret that the current state of the automotive industry is in flux. Manufacturers are looking for ways to cut costs and increase profits, and one of the methods they're exploring is going direct to consumers. While this model has been around for a while, it's never been more viable than it ...

The massive disruptions associated with COVID-19 made many industries, especially automotive dealerships, wonder if supply chains, consumer demand, and essentially everything else associated with running a business would ever get back to normal. For dealerships, in particular, the attractive ...

Auto dealer reinsurance is a burgeoning business idea that's gaining momentum among automobile dealer principals, and general managers. Reinsurance is a customized insurance product designed to enable auto dealers to provide customized products to customers. The business aims to increase your ...

Employees' reduced levels of commitment, energy, and drive translate to reduced productivity. Consequently, employee motivation is critical for business success. At a dealership, employees face challenges that can quickly lower their morale. As such, there is a need for dealership owners and ...

Hiring the wrong applicant can erode morale, decrease productivity, and corrode the dealership’s image, not to mention the considerable expenses spent and lost in the hiring and training process.