As a car dealer, you probably know that the F&I (Finance and Insurance) process is a crucial part of any car dealership. The process involves customers finalizing their purchase and adhering to financing terms and insurance agreement options. But anything can go wrong in any business deal, so ...

Unlike groceries, cars are not a weekly necessity. Therefore, dealerships need to enhance their customer service practices. It is the only way to have loyal customers that keep coming back to you for repairs, servicing, and future car purchases. In most cases, these customers will also recommend ...

Adaptability is key in today's technological business landscape. The goal of any organization, large or small, is sustained profitability, and adapting to industry-specific best practices is undoubtedly requisite. Optimizing your sales is a vital facet of profitability. To help your business thrive ...

With the ever-evolving auto dealership landscape, maximizing revenue is paramount for owners, vice presidents, general managers, and sales representatives. To succeed in this fiercely competitive industry, you need to implement effective strategies that yield tangible results. Read on for several ...

As digital technologies become more widespread in today's car buying experiences, the days of flashy brick-and-motor showrooms are soon becoming a thing of the past. Online ordering tools are now debuting into the automotive industry space to help streamline the customer experience (CX) process and ...

The Finance & Insurance (F&I) process is a critical part of the car-buying experience, and it can make or break a deal. If the process is too long or complicated, buyers may walk away. But if it's smooth and efficient, it can help to close the deal and increase profits.

The Age of Information Customer data protection is critical in today's society. Businesses gather sensitive information from their consumers, and it is their job to keep this information secure and away from prying eyes. A safeguard audit is an important instrument for accomplishing this. It not ...

Joseph Samuel Girard has the distinction of being known as the "Greatest Salesman Ever". He holds the record according to the Guinness Book of World Records because he sold 13,001 cars at a Chevrolet dealership between 1963 and 1978. While we can't all be the next Girard, we can all strive to get ...

Observing the habits of a successful salesman is a great way to learn about how they react to the daily experiences they go through. If you are going to learn how these individuals do what they do, then you should observe the most successful ones to have ever practiced the craft of being a ...

Customer service is one of the most important aspects of any business, but it is especially critical in the car dealership industry. When customers are looking to buy a new car, they want to feel confident that they are making the right decision and that they will be taken care of if anything goes ...