No matter how prepared your dealership is for the day, emergencies happen. And they usually happen at the worst time possible. Car deals are lost because of no-shows and employee callouts from time to time. Having a fill-in F&I specialist on hand can help combat these issues. Here are three ...

Have you ever had an employee miss work in your dealership? Whenever one of your employees fails to show up for work, your business is disrupted, and its bottom line gets damaged. Having the right person to stand in for the absent employee in such cases can help your dealership remain operational. ...

For any business to thrive, the sales processes must be stellar, as should the customer experience. The secret lies with the F&I process. This process begins after the client commits verbally to buying an automobile. Therefore, it calls for a strong finance and insurance department tasked with ...

The F&I process is crucial in every dealership. According to research by NADA, an average dealership company reaps half of its profits from F&I products. Therefore F&I process and strategy need to be exemplary. Companies are consistently looking for approaches to improve their sales ...

Whether you're an experienced or novice automotive dealer, you realize that from time to time, dealers suffer from employee fall-outs, random no-shows, and other reasons why your employee is not at work. Sometimes, employees quit without giving notice. Worse enough, while there is never an ...

A sudden vacancy in your business can be disruptive and damaging to your bottom line. It's always important to plan for such eventualities by finding ways to keep your business running until the vacancy is filled. And that's where fill-in F&I specialists come in.

Every word shared between salespeople, sales managers and the F&I Department carries with it the power to affect the bottom line. Details are crucial and as one sales manager once wisely suggested to his salesperson, "Land the plane!"

While the ignition is the key to starting a vehicle, the sales desk is the key to approaching and earning a customer's trust. It's that trust that helps customers feel confident to commit to purchasing a vehicle. Beyond the commitment to purchase a vehicle, a customer's journey within your ...

Businesses can prosper when they focus on their sales processes and provide excellent customer experiences. This is especially true for automobile dealerships, where the quality of service provided is crucial to customer retention.

"Give me six hours to chop down a tree and I will spend the first four sharpening the axe." These Abraham Lincoln words still vibrate in the minds of those who have sold themselves over to win. Every sales manager or any other business executive overseeing a sales team understands that preparation ...