Why today’s automotive finance managers must adapt to meet the evolving demands of the modern car buyer.
Across the United States, many dealerships face significant challenges in the compliance aspect of the automotive industry, particularly concerning employee training and process implementation. The following points highlight key issues:
In today's competitive automotive market, dealerships must continuously innovate to increase revenue in their service departments. By focusing on customer satisfaction, service efficiency, and revenue optimization, dealerships can create a robust service center that keeps customers coming back. ...
The Future of Auto Retail: Adapting to Survive and Thrive As a nearly 40-year veteran of auto retailing and agency management, I often ponder the future of our business. My first thought is: will it even exist 10, 15, or 20 years from now? Will our franchise system of selling remain intact, or will ...
Our industry has undergone more of a transformation over the past few years that it had in the past few decades. This is thanks in great part to the recent Covid-19 pandemic, a historic world-changing event from which we are now just months removed. As the globe struggled to navigate this ...
In a competitive marketplace where customer satisfaction is crucial, auto dealerships must evolve to stay ahead. A key strategy to solve this leadership challenge is unifying your Sales, Finance and Insurance (F&I), and Service Departments. This not only increases overall efficiency but also ...
The Importance of a Solid Foundation Just as you wouldn't dream of constructing your dream house without a firm foundation, establishing a consistent F&I process forms the bedrock for building your successful F&I house. This process begins with meticulous, proper preparation and the ...
Even with a lack of inventory, profits are up with less cars being sold, and the market remains high. However, with less automotive purchases, it will translate to less service business over time. Additional challenges for dealers include customer retention. People are straying away from preferred ...
There are vendors who have limited experience and literally work out of their cars, who misrepresent themselves to dealers as viable business partners. These vendors will arrive at your store to launch a product and disappear for months, provide little to no value, and no customer service. Vendors ...
If you want to sell more vehicles, and more F&I products, take control of your department!
