Monitoring and evaluating the performance of your Finance & Insurance (F&I) department has never been more critical than today. With the increasing number of products available and rising interest rates, the traditional metrics are no longer sufficient to gauge success. To ensure your ...
Ask Yourself These Four Crucial Questions: Do I Take Ownership of My Department? As a finance manager, are you actively training your salespeople on F&I products? Are they familiar with the benefits these products provide to customers? Are they consistently endorsing service contracts, ...
Absolute Dealer Support When we consider how to have unequivocal success with F&I, it all starts with absolute dealer support. In other words, the dealer must want the income that a strong F&I department can generate. It’s incumbent on dealers, as business owners, to create a climate where ...