Vanguard Dealer Services Blog

Vehicle Service Agreements: Why It's Necessary!

Written by Vanguard Dealer Services | Apr 12, 2016 3:00:00 PM

There are more than a few people who wonder about the necessity of vehicle service agreements, so in this blog post, we're going to discuss what it is and why it's necessary for your customers. Many of your customers may be wondering if it's important to get...and you need to tell them why they should!

When your customers buy a vehicle service agreement, they're protecting themselves -- and, more specifically, their car -- against unexpected (and costly) repairs to their vehicle. Different vehicle service agreements cover different things -- some vehicle service agreements cover the costs of necessities, while others cover the cost of such things as parts and labor.

One of the best things about a vehicle service agreement is that it's very clear about what it does cover, and what it doesn't. In this way, it's a lot like insurance for your insurance -- you can take your vehicle to the ASE certified technician of your choice to get the necessary repairs (that are, indeed, covered) taken care of, and it doesn't have to cost you a dime!

In order to maintain dealer compliance, you have to make sure that the terms of your vehicle service agreement is made clear to the buyer. In addition, you have to make sure that your buyer understands that most vehicle service agreements don't cover damages that have come due to accidents. Finally, but certainly no less importantly, your customer needs to understand that vehicle service contracts may lapse if s/he fails to make payments or fails to maintain basic services that the car needs.

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