Do you remember the spring of 2020? The shutdowns, the uncertainty, the feeling that the auto industry as we knew it might never recover. It wasn’t that long ago, but with the pace of our business, some days it feels like ancient history.
No two vehicle purchases are exactly alike. Different lenders, trade-ins, financing structures, and customer needs mean every transaction has its own details. That variety can make it tempting to adjust the process from one deal to the next, especially when employees feel confident they've "seen ...
Why Small Errors Turn Into Bigger Problems Chargebacks rarely happen without a warning sign. In many cases, the issue can be traced back to something small that was overlooked during the deal process.
