Do you remember the spring of 2020? The shutdowns, the uncertainty, the feeling that the auto industry as we knew it might never recover. It wasn’t that long ago, but with the pace of our business, some days it feels like ancient history.
"That's the way we've always done it." These seven words are notorious for being the most financially damaging in our industry, yet somehow, we hear them consistently during our dealership visits. The automotive business is slow to change as it is, but when you try to introduce wages into the ...
Our industry has undergone more of a transformation over the past few years that it had in the past few decades. This is thanks in great part to the recent Covid-19 pandemic, a historic world-changing event from which we are now just months removed. As the globe struggled to navigate this ...

