The Road to ROI with F&I

3 Top Tips to Turn a First-Time Customer into a Lifelong Customer

Posted by Vanguard Dealer Services on May 17, 2019 10:04:00 AM

It's no secret that the acquisition cost of a first-time customer is significantly higher than a second- or third-time customer. So, what is the magic formula for bringing customers back to your dealership again and again? We want to share our top tips to build that relationship and keep customers coming back. 

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Topics: Dealership Profits, Customer Service, Dealership Solutions, Lifelong Customers, Dealership Customers

How Products Sold in F&I Improve Parts and Service Business

Posted by Vanguard Dealer Services on Feb 11, 2019 6:03:00 PM

Your F&I department is a key influencer on your Parts & Sales business. Every department at a vehicle dealership depends primarily on an unpredictable flow of new and returning customers to make revenue quotas, but the sale of an F&I department product is a predictable opportunity to generate additional Parts & Sales revenues.

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Topics: Finance & Insurance, F&I, Dealership Profits, Prepared Maintenance Programs, Tire and Wheel Protection, Paintless Dent Repair

Automotive Finance and Insurance Training for the Hybrid Sales Manager

Posted by Vanguard Dealer Services on Sep 14, 2016 12:49:45 PM

Car sales is a competitive business. In any given town in America, you can bet that if there is one car lot, there is always at least one more. Most of the time there are several more. How can you manage to find that niche, that one special thing that your car dealership offers that attracts customers?

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Topics: Finance and Insurance, Automotive F&I Training, Dealership Profits, training

3 Simple Ways to Improve Dealership Profits Now

Posted by Vanguard Dealer Services on Feb 23, 2016 10:59:34 AM

Your dealership needs to be profitable to survive. You and your staff know this better than anyone. So, how can you continually increase profits while ensuring that your staff are conducting themselves professionally and legally? 

We've seen it all throughout our long relationships with dealerships. We understand the pressures that you and your team face everyday and we understand how to pinpoint areas of improvement and implement changes that seamlessly increase profits the right way. 

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Topics: Dealership Profits

4 Ways to Improve Dealership Profits (Profitability): How Can Dealers Improve Their Bottom Line?

Posted by Vanguard Dealer Services on Jan 19, 2016 11:19:09 AM

As with any other business trying to "make it" in this increasingly competitive and recession-like market, automotive general managers (GMs) are looking for many different ways to improve their dealership's profits (and profitability).

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Topics: Dealership Profits

3 Ways to Improve Dealership Profits in 2016 and Beyond

Posted by Vanguard Dealer Services on Jan 12, 2016 10:30:00 AM

Your dealership has to have a plan to increase profits for the new year. It's either plan for the future or be subject to the whims of your sales team and economic conditions. 

For those of you who want to take the bull by the horns and figure out the best ways to increase profitability, here are 3 proven ways that any dealership can become more profitable.

We've implemented these methods in hundreds of dealerships nationwide and without fail we've seen profit margins increase, employee performance go through the roof and anxieties decline every time. 

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Topics: Dealership Profits