The Road to ROI with F&I

Customer Service at an Auto Dealership: Evaluating Your Presentations

Posted by Vanguard Dealer Services on Mar 6, 2019 3:32:14 PM

As the owner of an auto dealership, how long have you relied on insiders to give opinions about your team's customer service techniques? It's not always a smart idea to depend on internal analysis since bias is always apt to creep in.

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Topics: Dealership Employees, Positive Attitude